How To Become A Flight Attendant In Australia?

Students want to know how to become a flight attendant for Qantas in NSW Australia without no experience, and what course to study for a high job salary.


Do you want a career full of excitement that takes you to various parts of the globe and allows you to meet new people daily? If yes, then becoming a flight attendant is the right choice.


However, it is crucial to remember that working as a flight attendant is not all about glamour and trips to different places worldwide. It requires a lot of hard work and training to become a flight attendant, and it is much more than simply serving tea or coffee to passengers.


Today, a flight attendant is required to ensure the comfort and safety of passengers by providing efficient services. They also act as the airline's de facto logistics officer, who checks before take-off whether all supplies and critical equipment are on board. 


Furthermore, a flight attendant is responsible for guiding passengers through safety procedures during emergencies and providing first aid to an injured or ill passenger when necessary.


If you are interested in learning how to become a flight attendant in Australia, read the post below and get all the information required to become a successful flight attendant.



1. What Do Flight Attendants Do?


Flight attendants go through intense training programs to learn their responsibilities. They not only welcome guests aboard but also ensure their safety and that everyone follows airline safety and security regulations. 


Also, flight attendants try to make the flights stress-free and comfortable for passengers. Sometimes, they may also have to deal with aircraft passengers who show disruptive behaviour.



2. Major Duties and Tasks of a Flight Attendant


  • Make sure that they have adequate supplies of refreshments and emergency equipment on board. 

  • Participate in pre-flight briefings with the pilot to discuss flight details and cabin conditions. 

  • Stowing equipment, food, cabin baggage, and also tidying up aircraft cabins.

  • Check the passengers' tickets and direct them towards their cabins and seats. 

  • Conduct safety checks and demonstrate the use of safety procedures and equipment, like when and how to wear seat belts, life vests, and oxygen masks. 

  • Coordinate and administer emergency medical care as needed.

  • Handle security issues when required.

  • Prepare and serve meals, beverages, and snacks to passengers. 

  • Distribute pillows, reading material, blankets and other conveniences for the comfort of passengers.

  • Take care of the needs of passengers, especially those with special needs.

  • Assist and direct passengers to carry out emergency procedures during emergencies. 

  • Assist passengers with immigration and customs documentation. 


Note: Working as a flight attendant can be physically exhausting because you might have to spend a great deal of time assisting travellers with their baggage and running beverage and food carts on your feet.



3. What Are The Educational and Training Requirements for a Flight Attendant in Australia?



Entry requirements may vary from one airline to the other. However, the major Airlines usually ask for a Senior Secondary Certificate of Education with a good score in mathematics and English. They may also require you to undertake practical and written examinations and behavioural assessments.


If you have relevant experience or qualifications in customer service or the hospitality industry, your chances to enter this profession may improve to a great extent. Additionally, you can consider a traineeship to become a flight attendant. 


Entry-level requirements may differ, but most employers ask for a Year 10 qualification. When appointed, flight attendants undergo in-house training before starting with flight duties.



4. What Qualifications Do You Need to Become a Flight Attendant?


You do not require formal qualifications to work as an Australian flight attendant. However, there are some necessary conditions that you need to fulfil. Here are some of them:


  • You must be a minimum of 18 years of age.



  • You are required to have an exceptional level of fitness and health. For instance, you must be able to swim 50 meters, unaided and fully dressed, and tread water for at least three minutes.


  • You should hold a senior First Aid Certificate for cabin crew opportunities in Australia. You must ensure that this certificate has a minimum of 12 months validity at the time of application.



  • Major airlines usually require receiving your Senior Secondary Certificate of Education. In addition, a diploma in tourism, the customer service industry, or a relevant diploma in tourism can help you enter this profession.


  • A few airlines may require you to possess New Zealand or Australian permanent residency. Also, if you intend to become an international flight attendant, you must have a valid passport with a minimum of 12 months. The passport should provide access to all international ports without any restriction.



Additional Information:


Some major airlines prefer applicants who have awareness and respect for other cultures and can speak a second language. Additionally, all individuals working for the airline industry must meet every security clearance requirement. 


Also, before beginning your journey as a flight attendant, you should know that the performance of a flight attendant is regularly monitored, and they receive training throughout their entire career to maintain high standards.



5. Behavioural Skills Required To Become A Flight Attendant


Similar to having specific physical attributes, behavioural skills are just as relevant in your career as a flight attendant. Here are some behavioural skills that a flight attendant must possess:


  • Pleasing Personality: You must be pleasant to become a flight attendant because you will deal with passengers most of the time. Be conscientious and caring so that passengers feel comfortable approaching you. Always having a positive attitude will make your work life more manageable.


  • Communications Skills: Having only a pleasing personality will not help; you must also have excellent communication skills to interact with passengers. You must possess both literacies as well as verbal skills. Literacy skills incorporate reading and writing, whereas verbal skills constitute listening and comprehending.


  • Presence of Mind: Flight attendants need to use their presence of mind all the time, especially in emergency landing when they need to give necessary instructions to the passengers aboard.


  • Handing Additional Workload: Working extra hours while being a flight attendant is common. For instance, if your flight gets delayed, you might have to extend your shift by three to four hours. So be prepared to handle the extra workload.


  • Teamwork and Multitasking: A flight attendant usually works with a crew of around 10 to 12 members. So you are always required to support each other and work as a team. Also, multitasking is one of the essential skills needed, as you might have to deal with several passenger requests simultaneously.



6. Steps To Become A Flight Attendant


If you want to become a successful flight attendant, follow the step-by-step guide below:



Step 1: Begin Your Research


Start your online research by visiting major regional airlines and looking for flight attendant jobs. You can also look for recruiters who specialise in airline careers or attend job fairs. 


Make sure to regularly check the website page of your favourite airline and make it a point to scan for upcoming career fairs and job openings.



Step 2: Create an Impressive Resume


Your resume should demonstrate expertise in customer service, including experience in leisure, travel, high-end dining or luxury retail fields. A one-page resume is more than sufficient. 


Remember, if you have more than a two-page resume, the human resource department may put that resume directly into the circular file — a concise resume is vital!


The main aim is to describe yourself as the travel ambassador and a fantastic flight attendant for the airline in around 500 words or less. 


Attaching at least two photographs with your job application or resume may also be a great benefit — preferably a full-body photo and a headshot. Make sure to take a professional picture and wear appropriate business attire.



Step 3: Fill Out The Application Form 


Visit the website of the airline that is most appropriate to your career requirements and fill out the job application form. You can even fill out the forms for different other airlines because no rule prohibits it. Also, ensure you fulfil all the requirements to become an air hostess.


You at least need to be 18 years of age, speak English, and satisfy minimum weight, height, and reach specifications. You must be reasonably tall to open, shut, and reach overhead cabins and slender enough to navigate narrow aisles. 


All in all, you do not need a formal qualification to become an air hostess. However, with some airlines, it does help if you have a Year 10 qualification.



Step 4: The Interview


Once you submit the application and get selected, they will call you for the first interview. The first interview is done online via a webcam. Dress appropriately for the interview and be prepared to speak about your qualifications, background, and why you are best suited for the position.


During the interview, make sure to look into the eyes of the interviewer and speak slowly and confidently. You will be asked to come to the on-site interview if you get through this interview. Once you pass the interview, you will obtain a conditional job offer that incorporates training with the airline as a flight attendant.



Step 5: Training Camp With The Airline


Airline training sessions are usually intense. The main focus is polishing customer service skills and learning proper operating and safety procedures. Training typically takes around six weeks to complete.


During this time, pay attention and ask as many questions as you want, mainly when a training session seems challenging.



Step 6: Receiving A Job Offer


Once the airline offers you the position, you have every right to carefully go through the offer and ensure that everything works for you. Regarding the flight attendant salary, you may only be able to negotiate a little as it is already fixed. 


However, you might want to look into the fine print to check the nature of your work, particularly regarding your time requirements and job responsibilities.



7. What are the Working Hours of a Flight Attendant?


Being a flight attendant is not always about the glamour you see on television. Sometimes, flight attendants are expected to work long hours and go to work at extremely short notice. 


Furthermore, some journeys may involve staying in a hotel overnight. You may also be required to work on public holidays and weekends.


Once you have enough flying experience, you can advance and either go into teaching as a cabin crew training instructor or lead the cabin crew team as a senior member.



8. How Much Do Flight Attendants Earn in Australia?


Flight attendant salaries in Australia vary from airline to airline. Some airlines may have higher wages than others because they have experienced flight attendants who have worked for them for an extended time. Some offer better perks like flexible hours, more free meals and lodgings, and much more.


According to PayScale, the average flight attendant's salary in Australia is AU$47,665.


Now that you know how to become a flight attendant, remember to check out the career web pages of different airlines and contact their human resource department.


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