Do you have a background in technical IT assistance and an interest in management? Then, an IT manager position could be the ideal job for you.
IT managers execute technical and managerial tasks to manage and lead IT departments in organizations and companies. They plan, manage, and review the purchase, design, maintenance of computer networks, and systems.
To become an IT manager, you must obtain a bachelor's degree in IT, computer science, or management. You would also require relevant experience in the IT industry before moving up to a managerial role.
Are you a seasoned professional looking to advance in your career? Then you must know how to become an IT manager in Australia. In this article, you will learn who an IT manager is, what do they do, their average salary, and the pathway to this position.
1. What Is An IT Manager?
IT managers are responsible to handle all computer-related activities, problems, and solutions of a company. They handle high-level computer-related duties and manage a team of IT professionals.
IT managers work in companies that have a dedicated in-house IT department or in IT firms that offer support services to companies.
They monitor, implement, and maintain the organization’s technology infrastructure, operational needs, and research strategies that include the phone systems, networks, and other software.
2. Information Technology Manager Job Description
The specific duties and responsibilities of an IT manager vary based on the industry where they work, the company size, and the number of employees they manage.
When aspiring to become an IT manager, you must know about their day-to-day functions and duties:
Supervise customer data and business operation on the webspace
Plan department needs
Manage the IT budget
Negotiate with merchants
Communicate with leaders and senior management
Supervise IT team
Impose company and departmental policies
Provide hands-on IT assistance
Deal with server crashes, set up servers, discard old hardware and restructure IT systems
Manage IT and computer systems
Control and examine electronic and IT data operations
Design, build, execute and coordinate IT systems, procedures, and policies
Ensure data security, backup systems, and network access
Recognize problematic zones and execute strategic solutions
Specify and adhere to annual budgets and ensure cost-effectiveness
Monitor the activities of other IT professionals
Develop IT policies and guidelines within an organization
Evaluate the technological requirements of the organization
Manage, testing, maintenance, and optimization of IT resources
Oversee training sessions and training manuals for users
Identify company needs and design appropriate technological solutions in accordance with them
Consulting with management about the current work systems to determine present and future IT needs
Lead the integration of computer hardware, IT operations, OS, software applications, communications, and data processing
Specify and supervise protocols and rules to access data storage infrastructure within the company
3. Duties of an IT Project Manager
An IT project manager has years of experience working in IT departments of businesses of varying domains.
An IT project manager is responsible for the following in an organization:
Prioritize, schedule, and coordinate IT operations, and manage IT resources.
Coordinate with people to complete IT projects within budget, scope, and time requirements.
Organize, lead, and coordinate IT projects.
Fulfil project milestones, purposes, and deliverables within speculated timelines and budgets.
Explain the responsibilities and project objectives to the entire team
4. Duties Of An ICT Manager
An Information and communication technology manager create and directs the implementation of ICT strategy in an organization.
They often work at the head offices of organizations and businesses. The job duties of an ICT manager largely depend on their employer, and the general tasks are as follows:
Decide on how ICT systems should be used
Lead ICT specialists’ teams in the implementation of strategies and ICT operations
Analyses computing and information requirements in the organization
Supervise the procurement, installation, and integration of ICT systems
Establish priorities concerning system development, operations, and maintenance
Monitor the ICT systems security
5. Duties Of An Office Manager
Office managers have strong administrative and managerial skills. They lead clerical staff and administrative teams to ensure the smooth execution of daily organizational operations.
Though the exact duties of an office manager vary across the organization, their general duties are as follows:
Organize and supervise the operations of the staff members
Supervise specific projects
Manage physical resources, people, and budgets.
Ensure the efficient execution of clerical and administrative tasks
Interview job applicants, recruit, and train new staff
Review office systems
Maintain business premises
Monitor budgets and expenditure
Manage office premises
An office manager can progress their career as:
Human resources officer
6. Required IT Manager Skills
The role suits those who have good knowledge in technology, computers, management, mathematics, and customer service.
To be an IT manager, you need a balance of technical know-how and soft skills to perform your job well. They also need practical business abilities to ensure their teams create efficient solutions to meet the organization’s needs.
Here is a complete list of the highly sought skills in an IT manager:
Technical computer skills
Strong command of the English language
Financial skills to create and adhere to a budget
Business process analysis
Strong Organisational and Research abilities
Good leadership skills
Good planning, decision-making, and analytical skills
Able to encourage clients, team members, and suppliers
Good Communication and Negotiation skills
Able to relate to people from varying backgrounds
Able to work to deadlines
Effective supervision and delegation abilities
Able to elucidate complex concepts clearly
Able to understand, address and manage client’s needs and expectations
Active listening skills
Conflict management skills
Good people skills
Able to handle stressful situations
Customer service skills
Good Collaboration skills
Public speaking skills
Industry bodies related to IT Managers:
7. Required Qualifications For An IT Manager In Australia
Companies generally look for candidates who have experience working as team leads in IT security, database, or network technology.
If you are seeking a role in this position, then you must fulfil IT manager education requirements and undertake considerable on-the-job training and industry experience.
Complete a bachelor’s degree in information technology, computer science, or a related field.
Complete an internship program that allows you to work with experienced IT project managers
Gain work experience in the information technology field. This is important because most employers look for qualified candidates who also possess project management and supervision experience in an IT department
Aspiring IT Managers consider earning a master's degree like MBA to improve employment prospects.
8. Required Qualifications For An IT Project Manager In Australia
To be an IT Project Manager in Australia, you require an undergraduate qualification in information technology/ computer science and a project management certification.
Complete Bachelor of Computer Science or the Bachelor of Information Technology.
Complete a Project Management Professional certification
Work as an IT Project Manager for at least 3 to 5 years. With this experience in IT project management, you can apply for an ICT manager role.
9. Required Qualifications For ICT Manager In Australia
To become an Information and Communication Technology Manager, you need formal qualifications in IT or a related field.
Additionally, you would require work experience in the ICT industry to qualify for this role:
Find a bachelor’s degree/ certificate/ diploma in ICT information and communication technology
Gain work experience working in the ICT field
10. Steps To Become An Information Technology Manager In Australia
Step 1: Study Computers In High School
If you aspire to become an IT manager, you must start preparing for it from the high school level in English, mathematics, and science.
Taking coding and computer classes will help you gain basic knowledge of computers and technology to pursue a formal IT education.
Step 2: Complete A Bachelor’s Degree
The analysis of IT management job postings shows that 94% of employers prefer candidates to have a minimum of a bachelor’s degree in It related discipline.
So, the next step in the IT manager career path is to obtain technical proficiency and knowledge of computer-related fields. A Bachelor’s degree in a technical discipline such as information technology, computer science, management information systems, or other related fields is ideal to enter this role.
The degree program equips you with the necessary business and technical skills to build and run IT solutions across numerous industries.
Students gain a strong knowledge of the most recent IT trends that includes virtualization, cloud computing, risk mitigation, information systems management, project management, and more.
The IT Project Management Certificate is an online short course in Information Technology Management. It helps you gain certifiable expertise and stand out to prospective employers.
The program focuses on IT management skills and provides transferable college credit for the IT Management Bachelor’s degree program.
Step 3: Earn A Master’s Degree
A bachelor’s degree in IT and related subjects gives you the essential knowledge to succeed in the position. However, to stand out among your competitors, you would require advancing your education.
Earning a relevant postgraduate qualification like a master’s degree in Information Technology Management greatly helps improve your employability for the role.
Furthermore, besides the technical expertise, business management is also a key component of the IT manager role.
Employers generally look for IT Managers who have proven business management skills. Therefore, completing a Master’s in Business Administration would make you more appealing for the job.
Step 4: Obtain IT Certifications
Consider completing IT management certifications to further advance your skillset and showcase your competency for the position to employers.
Numerous certification options are available for IT managers to choose from.
Step 5: Seek Entry-Level Employment
Do not expect to land a role in a management position as a fresh graduate without work experience. Many management positions require experience in the IT industry to be able to supervise other IT employees and their work.
Working on a real-time project in the IT industry/department is a great opportunity to develop skills to lead and manage employees.
IT managers generally start their career offering IT support and gradually move up into a managerial role. So, once you obtain the required qualifications, look for an entry-level or a support specialist position in the IT industry. Meanwhile, keep refining your technical skills.
11. IT Manager Courses In Australia
IT Project Management Certificate
Bachelor’s Degree In IT Management
University of South Australia
The University of New Castle
Master's Degree in Information Technology
The University of New Castle
University of Western Australia
University of Tasmania
The University of Queensland
Master's Degree in Information Technology Management
The University of Sydney
Southern Cross University (Online Course)
12. Working Conditions For An IT Manager
IT managers generally work within a business or in comfortable office environments. As it is a high responsibility role, IT managers may require working on weekends, or in the evenings.
They may have to deal with stressful work conditions, especially when meeting deadlines or performing disaster recovery procedures.
13. Employment Opportunities For IT Managers In Australia
In this increasingly technology-driven world, there is a constant need for passionate employees that can solve issues based on IT and computer systems. Looking at the high current demand for technology-based managers, the employment market is projected to grow by 15% every year.
IT Managers can choose to advance their careers in various ways. By continuously upgrading their knowledge and skills and gaining 5 to 10 years of work experience as a high-level IT Manager, they can move up to Chief Information Officer, Chief Technology Officer, and IT Director.
As an Information Technology Director, you will review the performance of present IT systems and recommend enhancements and manage the information security of an enterprise.
Working on the position of Chief Information Officer, you will establish, coordinate, and evaluate IT strategies for key IT services and products. They provide knowledge and technical expertise to support promotion efforts and monitor the management of IT teams.
When promoted to Chief Technology Officer, an IT manager leads technology teams in their daily operations, such as setting performance targets for IT teams and managing department heads, hardware, and software of the organization.
Areas of Specializations
Based on the organization’s size and complexity, there may be an opportunity for specialization such as:
Information Technology Security Manager
14. Job Outlook For IT Managers In Australia
The job outlook for IT managers in Australia is promising. Based on the government website, the computer science industry is projected to grow at a much higher rate than the entire job market.
With the continuing technological advancement and digitalization, the demand for trained technical specialists and managers has become more important than ever.
15. How Much Does An IT Manager Earn In Australia?
The average Information technology manager salary is AU$105,362 and the average IT project manager salary in Australia is AU$108,075 in Australia.
IT managers normally earn a competitive salary for their leadership skills and years of experience. In addition to the annual salary, companies provide them with several perks and benefits that include health benefits, paid time off, and retirement benefits.
Looking at the IT Manager Salary based on the Experience:
Entry-level Information Technology Manager (< 1-year experience) earns AU$78,426
Early career Information Technology Manager (1 to 4 years of experience) earns AU$86,274
Mid-career Information Technology Manager with (5 to 9 years of experience) earns AU$99,158
Experienced Information Technology Manager with (10 to 19 years of experience) earns AU$111,587
Employees with 20 years and above experience earn AU$117,931.
IT Project Manager Salary based on the Experience:
Entry-level IT Project Manager: AU$65,612
Early career IT Project Manager: AU$88,547
Mid-career IT Project Manager: AU$110,791
Experienced IT Project Manager: AU$121,469
Employees with 20 years and above experience: AU$126,305.
16. How Long Does It Take To Become An IT Manager?
The ideal route to become an IT manager is to earn a 3 year bachelor's degree, traineeship, and substantial (5+) relevant work experience. This is the minimum educational requirement to qualify for the managerial role.
However, many IT managers also pursue a 2-years master's degree to further improve their employability for the role. In general, you can expect 10 or more years to get into an IT manager position in Australia.
17. How To Become An IT Manager Without A Degree?
Hard work, Education, and Experience are the three main components to becoming an IT manager. It is very improbable to get hired on this post without a degree or experience in the field.
However, a few companies are willing to hire candidates without education or experience as they give them on-the-job educational training. The best route is to gain an appropriate qualification and work experience that prepares you for the position.
Climbing the ladder in IT requires the right blend of technical expertise and business acumen.
Studying IT Management qualification and gaining considerable IT Project Management work experience will help boost future career growth and make a smooth transition to a managerial role.
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